Media on Demand - Help - Contact Support

Digital Home \| Libraries \| My Account \| My Cart \| Sign In \| Help \| Advanced Search

Help - Contact Support

If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.

Eisenhower Public Library

Evergreen Park Public Library

Forest Park Public Library

La Grange Public Library

Hodgkins Public Library District

Midlothian Public Library

Northlake Public Library

Oak Lawn Public Library

Oak Park Public Library

Orland Park Public Library

Palos Heights Public Library

River Forest Public Library

Tinley Park Public Library

Woodridge Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

Steps to reproduce the problem (in as much detail as possible)
Exact text of any error message (screen shots are helpful)
URL(s) of any error page(s) you encounter
Library card number
Title(s) of problem download(s)
Applicable software version (this information can typically be found under Help > About.)
Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
If applicable, device type and operating system


	This is an Advantage title. While it is available to patrons of your library, it may not be available to all libraries.


	This is an Advantage title. While it is available to patrons of some libraries, it may not be available to all libraries. Sign in to see if this is available to patrons of your library.


	This is an Advantage title. While it is available to patrons of some libraries, it is not available to patrons of your library at this time.


	This is an Advantage title. While it is available to every patron in this consortium some libraries may have additional copies available. Sign in to see if additional copies are available to patrons of your library.