Help - Contact Support

Unable to find the answers to your questions in our help pages? please email your library:

Acorn Public Library District

Bedford Park Public Library

Bellwood Public Library

Berwyn Public Library

Blue Island Public Library

Bridgeview Public Library

Chicago Heights Public Library

Clarendon Hills Public Library

Crestwood Public Library District

Eisenhower Public Library District

Elmwood Park Public Library

Evergreen Park Public Library

Forest Park Public Library

Frankfort Public Library District

Glenwood-Lynwood Public Library District

Grande Prairie Public Library

Green Hills Public Library

Hillside Public Library

Hodgkins Public Library District

Homewood Library

La Grange Park Public Library District

La Grange Public Library

Lansing Public Library

Markham Public Library

Melrose Park Public Library

Midlothian Public Library

North Riverside Public Library District

Northlake Public Library District

Oak Lawn Public Library

Oak Park Public Library

Orland Park Public Library

Palos Heights Public Library

Palos Park Public Library

Park Forest Public Library

Richton Park Public Library

River Forest Public Library

Riverdale Public Library

Schiller Park Public Library

South Holland Public Library

Stickney-Forest View Public Library District

Thomas Ford Memorial Library

Tinley Park Public Library

Westmont Public Library

Woodridge Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem
• Exact text of any error message
• URL(s) of any error page(s)
• Library card number
• Title(s) of problem download(s)
• Make and model of mobile device
• Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
• Internet browser and version